Privacy Policy for SNABIGO
Effective Date: [Add today’s date]
SNABIGO (“we”, “our”, “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the SNABIGO mobile application and visit our informational website.
1. About SNABIGO
SNABIGO is a hospital-focused quick support delivery service designed to help patients, attendants, and caregivers receive essential items near hospitals quickly and reliably.
Our website is informational only. All services are provided through the SNABIGO mobile application.
2. Information We Collect
a) Information You Provide
When you use the SNABIGO app, we may collect:
Name
Mobile phone number
Delivery location (hospital selection)
Order details
b) Automatically Collected Information
Device type and operating system
App usage data (for improving service performance)
We do not collect sensitive personal data such as:
Medical records
Health reports
Aadhaar, PAN, or bank account details
3. Phone Number & OTP Verification
We use phone numbers to:
Verify user identity through OTP
Communicate order updates
Provide customer support
Your phone number is not shared with third parties for marketing purposes.
4. How We Use Your Information
We use collected information to:
Process and deliver orders
Communicate order status
Improve app functionality and user experience
Provide customer support
Maintain service security and prevent misuse
5. Payments
Payments are processed through:
UPI
Cash on Delivery (COD)
SNABIGO does not store any sensitive payment information.
6. Data Sharing
We do not sell or rent your personal information.
We may share limited data only with:
Delivery partners (for order fulfillment)
Technology service providers (for app functionality)
All partners are required to protect your information.
7. Data Security
We use reasonable security measures to protect your data against unauthorized access, alteration, or disclosure. However, no digital system is 100% secure, and users are encouraged to use the app responsibly.
8. Children’s Privacy
SNABIGO services are not directed at children under 13 years of age. We do not knowingly collect personal information from children.
9. Website Usage
Our website is used only for informational purposes.
No personal data is collected through the website unless you voluntarily contact us via email.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
📧 Email: snabigo.official@gmail.com